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History

Business Technologies (NI) is a computer Services Company based in Lisburn.  The company was established in 2001 by David Shaw and was known as CAD-IT until December 2010. He was a local award winner in the Shell Live Wire Young Entrepreneur Competition, after successfully completing the Business Start Programme in 2002.  The company has been expanding gradually and now has over 50 clients and a stable backbone of contract clients. Some clients have been looked after by David since 1994.

IT Services

Audits, Reports & Quotes.  

We can audit existing equipment, and then provide a report with recommendations and associated quotes if required.

Hardware/Software Installation & Configuration.  

We can install and configure your equipment and software as best suits your needs. We can offer some great deals and discounts on the following equipment:

  • Servers & PCs
  • Software & Peripherals
  • Networking & Security
  • Storage & Backup

Why not take advantage of our free system audit and see if we can save you time, money and hassle.

Data Recovery.

Protecting irreplaceable data has become an increasing priority with the rise of information technology and the reliance on business-critical information.

Every business has different needs and expectations for their disaster recovery procedure and should be assessed independently to develop their own solution.

Most large companies spend between 2% and 4% of their IT budget on disaster recovery planning; this is intended to avoid larger losses should the worst happen. Of companies that had a major loss of computerised data, 43% never reopen, 51% close within two years and only 6% will survive long-term.

Data Recovery can be a very complicated and costly issue.  We can offer limited Data Recovery in-house or on-site, ranging from single drives to full Raid 5 systems.

Network Solutions

We can design, supply and implement the perfect solution for your networking needs. We offer impartial advice on what tools will best suit your business with the benefit of our knowledge gained from years of industry experience. Why not take advantage of our free system audit and see if we can save you time, money and hassle.

Spam Filtering/Antivirus/Spyware Removal

Email spam is a nuisance and a setback to every office. Staff time can be lost picking out genuine emails from spam, and many spam messages today come with ‘phishing attacks’/hoaxes/dangerous attachments, attempting to fool users into giving away their personal information such as bank details. It has been estimated that the annual cost of spam (in lost productivity) is as high as £20.5 billion.

Filtered email systems give your inbox’s back to your staff, preventing spam from being delivered and protecting your personal information. This includes checking all incoming and outgoing emails for viruses and other dangers.

Secure Remote Backup.  

To satisfy strict guidelines for security and data recovery, a lot more companies are using a Secure Remote Backup system.  Using the latest advances in Internet Connectivity, our automated software transfers important encrypted data files from your computers to our servers at scheduled times, allowing a complete restore if disaster strikes. We have been successfully running our remote backup software since 2005.

IP/CCTV

Business Technologies (NI) now offers IP-CCTV security. Traditional analogue surveillance technology (CCTV) has been used for over 20 years and is now increasingly being replaced by the more efficient IP technology surveillance solutions. IP surveillance systems technology is founded on a well-proven, yet innovative communication technology. It creates digitised video streams, which are transferred over a computer network, thus enabling remote monitoring from anywhere within the reach of the network and also viewing/monitoring from any remote location via the Internet. Please contact us for more details.

Telecoms

Last year British Telecoms announced that they intend to migrate all customers to the IP network by 2025 *. This means you will no longer have access to the well trusted ISDN platform, and leaves you with three choices.

  1. Stick with what you have and deal with it at a later stage,
  2. Make a jump and completely move to one of our VoIP systems or
  3. Have one of our hybrid ISDN/VoIP solutions installed so you can keep using the stability of ISDN in conjunction with call savings through VoIP, so when the ISDN services terminate your system will continue to run over VoIP.

Other benefits of changing to one of our IP based phone systems are …

  • You can take your phone anywhere in the world that has an internet connection and securely connect to the system as if you were sitting in the office.
  • Remote Workers – Up to 100% of your phones can be operated remotely if desired.
  • Multiple offices can now be linked into one phone system giving free internal calls between all offices. (This is on the understanding you have a broadband connection already paid for, and additional data charges may apply)
  • Flexibility – You can install a softphone on your laptop, smartphone, or home computer and use it as your work phone while away from the office.
  • Any voicemail’s can be emailed to you straight away and held securely on your server.
  • Total incoming/outgoing lines can be easily increased or decreased depending on your internet connection speed.
  • Total phones or users on the system can be easily increased or decreased. We don’t sell you locked down systems and charge you for extra licenses to add additional phones or users.
  • Our Automated Attendant has no locked down limit of concurrent calls it can handle.
  • Call recording on all calls is standard but can be turned off if desired.
  • Voicemail and call recording storage – a basic, normal, system averages 13600 hrs. Theoretically there is no limit as we can just add more storage. NOTE you do NOT need to buy any additional licenses, just hard drives.
  • IVR System – All our phone systems include an automated interactive voice response system which can be turned off if desired. You can record the prompts yourself or we can do this for you at an additional charge.
  • Everyone can have access to an on screen Web Operator Panel to transfer calls and see the status of other users, if they are available, away from the office, away for lunch or on a call etc. You can still transfer calls directly from your phone if you don’t want to use the Web Operator Panel.

If you would like to learn more about our Phone systems, of have any queries, please give us a call on 02892 44 34 24 or email sales@btni.co.uk

 

We also offer ADSL and Fibre broadband, Analogue PSTN line rental with call packages, digital ISDN line rental with call packages, and SIP trunks with call packages.

 

* You can read more here http://commsbusiness.co.uk/news/bt-set-firm-date-to-switch-off-isdn-network/ or to hear full details of BT announcement you can go to the BT announcement at the following link: the actual relevant section of the webcast is after approx. 18 mins – See more at: https://event.webcasts.com/viewer/event.jsp?ei=1051301

Support

Click here to get support

 Contract & Non-Contract Support.  

We can offer IT support either through, non contract call-out support or a contract tailored to suit your requirements, with guaranteed set response times

Remote/Telephone Support

We offer a 120 Minute support invoice whereby you pay upfront for 120 minutes of remote and/or telephone support.  This time gets used up in 15 minutes segments until your 120 minutes have been used up. The 120 minute remote support contract runs out after 12 months so its a good idea to get your PC serviced towards the end of the contract to use up any unused minutes.

PC/Laptop Repair and Maintenance

If you need your Home or Work PC or Laptop serviced to make it run faster, or to remove any infections its picked up over the years all you have to do is drop it in to us and we can usually have it ready the next day. Please bring your power supply if its a laptop.

Contact Details

Business Technologies NI

12 Seymour Park
Lisburn
Co Antrim
BT27 5BQ

Tel 02892443424

info@btni.co.uk
support@btni.co.uk